Store Support

The Home Depot; Louisville (CO); On-site; USD 30,000 - 45,000; Full time

Job summary

A major home improvement retailer in Colorado is seeking Associates in Store Support positions responsible for various non-sales functions. These roles include ensuring customer order fulfillment, assisting customers, and providing administrative services. Candidates should possess detail-oriented skills, time management capabilities, and demonstrate integrity. The position may involve collaboration with other Associates and vendors, focusing on maintaining high levels of customer satisfaction through operational support.

Qualifications

• Ability to work cooperatively with others and vendors.
• Detail-oriented with strong time management skills.
• High level of integrity and customer-focused.

Responsibilities

• Ensure outstanding customer order fulfillment experience.
• Assist customers in the lot and provide administrative services.
• Handle cash management and maintain program compliance.

Job description

Position Purpose

Associates in Store Support positions are responsible for a variety of non-sales functions. This may include ensuring an outstanding customer order fulfillment experience, assisting customers in the lot or providing administrative services. Direct customer or vendor interaction is sometimes required for these positions. Whether directing customers to store departments or merchandise, answering customer questions on product order status, handling cash management or program compliance, these positions play a critical role in ensuring the highest level of customer satisfaction. Individuals in these positions must work cooperatively with other Associates, vendors, carriers, and productively with little/some supervision, be detail-oriented, and have proven time management skills. They must demonstrate a high level of integrity at all times, respond to operational concerns of all associates and remain focused on store specific business objectives while supporting key operational responsibilities. Specific positions may include: Office Associate, Order Fulfillment Associate, Lot Associate, and Customer Service Representative.

Applications

Applications are accepted on an ongoing basis.