Store Support

The Home Depot; Lone Tree (CO); On-site; USD 20,664 - 27,552; Part time

Job summary

A leading home improvement retailer is looking for Associates in Store Support positions in Lone Tree, Colorado. Responsibilities include ensuring outstanding customer order fulfillment and assisting customers with various non-sales functions. Candidates must demonstrate strong time management skills and integrity while working cooperatively with others. Positions may include Office Associate and Customer Service Representative, with applications accepted on an ongoing basis.

Qualifications

• Detail-oriented and possess proven time management skills.
• Demonstrate a high level of integrity at all times.
• Ability to work cooperatively with others and remain focused on business objectives.

Responsibilities

• Ensure outstanding customer order fulfillment experience.
• Assist customers in the lot or provide administrative services.
• Handle cash management and program compliance.

Job description

Job Description

Position Purpose

Associates in Store Support positions are responsible for a variety of non-sales functions. This may include ensuring an outstanding customer order fulfillment experience, assisting customers in the lot or providing administrative services. Direct customer or vendor interaction is sometimes required for these positions. Whether directing customers to store departments or merchandise, answering customer questions on product order status, handling cash management or program compliance, these positions play a critical role in ensuring the highest level of customer satisfaction. Individuals in these positions must work cooperatively with other Associates, vendors, carriers, and productively with little/some supervision, be detail-oriented, and have proven time management skills. They must demonstrate a high level of integrity at all times, respond to operational concerns of all associates and remain focused on store specific business objectives while supporting key operational responsibilities. Specific positions may include: Office Associate, Order Fulfillment Associate, Lot Associate, and Customer Service Representative.

Applications are accepted on an ongoing basis