Store Support

Home Depot; York (York County); On-site; USD 21,000 - 28,000; Full time

Job summary

Home Depot in York, PA is seeking Store Support Associates to help ensure a high level of customer satisfaction through order fulfillment, in-store assistance, and administrative tasks.

You will work with customers, vendors, and team members with minimal supervision, focusing on accuracy, integrity, and timely service while supporting store objectives.

Responsibilities

• Assist customers in order fulfillment and in the store lot.
• Provide administrative services as needed.
• Handle cash management and program compliance.

Skills

Customer service

Cash handling

Problem solving

Tools

POS system

Job description

Job Description

Position Purpose:

Associates in Store Support positions are responsible for a variety of non-sales functions. This may include ensuring an outstanding customer order fulfillment experience, assisting customers in the lot or providing administrative services. Direct customer or vendor interaction is sometimes required for these positions. Whether directing customers to store departments or merchandise, answering customer questions on product order status, handling cash management or program compliance, these positions play a critical role in ensuring the highest level of customer satisfaction. Individuals in these positions must work cooperatively with other Associates, vendors, carriers, and productively with little/some supervision, be detail-oriented, and have proven time management skills. They must demonstrate a high level of integrity at all times, respond to operational concerns of all associates and remain focused on store specific business objectives while supporting key operational responsibilities. Specific positions may include: Office Associate, Order Fulfillment Associate, Lot Associate, and Customer Service Representative.

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.