Store Support

Home Depot; Parkesburg (Chester County); On-site; USD 17,000 - 25,000; Full time

Job summary

Home Depot in Parkesburg, PA is seeking Store Support associates to handle non-sales duties and help ensure a smooth customer experience. You will assist with order fulfillment, customer assistance in the lot, and provide essential administrative services.

Direct customer or vendor interaction may be required. The role supports store operations with integrity and a focus on customer satisfaction while collaborating with teammates and following store objectives.

Qualifications

• Non-sales functions in Store Support positions.
• Customer order fulfillment, store assistance, and administrative tasks.
• Direct customer or vendor interaction may be required.

Responsibilities

• Associates in Store Support positions are responsible for a variety of non-sales functions.
• This may include ensuring an outstanding customer order fulfillment experience, assisting customers in the lot or providing administrative services.

Job description

Job Description

Position Purpose:

Associates in Store Support positions are responsible for a variety of non-sales functions. This may include ensuring an outstanding customer order fulfillment experience, assisting customers in the lot or providing administrative services. Direct customer or vendor interaction is sometimes required for these positions. Whether directing customers to store departments or merchandise, answering customer questions on product order status, handling cash management or program compliance, these positions play a critical role in ensuring the highest level of customer satisfaction. Individuals in these positions must work cooperatively with other Associates, vendors, carriers, and productively with little/some supervision, be detail-oriented, and have proven time management skills. They must demonstrate a high level of integrity at all times, respond to operational concerns of all associates and remain focused on store specific business objectives while supporting key operational responsibilities. Specific positions may include: Office Associate, Order Fulfillment Associate, Lot Associate, and Customer Service Representative.

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.