Store Support

The Home Depot; Jensen Beach (FL); On-site; USD 18,000 - 23,000; Full time

Job summary

The Home Depot in Jensen Beach, FL is seeking Store Support associates to perform non-sales tasks, help ensure a smooth order fulfillment experience, and assist customers in the lot. Roles may include Office Associate, Order Fulfillment Associate, Lot Associate, and Customer Service Representative.

You will work closely with fellow associates, vendors, and customers, require attention to detail, and demonstrate integrity while supporting store operations and objectives.

Qualifications

• Performs non-sales store support tasks including order fulfillment and customer assistance.
• Interacts with customers, vendors, and associates with integrity and professionalism.

Responsibilities

• Support office, order fulfillment, lot operations, and customer service tasks as needed.
• Communicate effectively to help customers find products and resolve inquiries.

Job description

Job Description

Position Purpose:
Associates in Store Support positions are responsible for a variety of non-sales functions. This may include ensuring an outstanding customer order fulfillment experience, assisting customers in the lot or providing administrative services. Direct customer or vendor interaction is sometimes required for these positions. Whether directing customers to store departments or merchandise, answering customer questions on product order status, handling cash management or program compliance, these positions play a critical role in ensuring the highest level of customer satisfaction. Individuals in these positions must work cooperatively with other Associates, vendors, carriers, and productively with little/some supervision, be detail-oriented, and have proven time management skills. They must demonstrate a high level of integrity at all times, respond to operational concerns of all associates and remain focused on store specific business objectives while supporting key operational responsibilities. Specific positions may include:

• Office Associate
• Order Fulfillment Associate
• Lot Associate
• Customer Service Representative

City

JENSEN BEACH

State

FL

Job Type

Store Support