Store Support

The Home Depot; Sarasota (FL); On-site; USD 1,653,000 - 2,066,000; Full time

Job summary

The Home Depot in Sarasota, FL is seeking a Store Support Associate to assist customers with order fulfillment, direct them to departments, answer questions on order status, and support store operations.

The role requires attention to detail, strong time management, and integrity, with the ability to work cooperatively with colleagues and under minimal supervision.

Qualifications

• Retail store environment familiarity (not stated explicitly, but implied by Store Support role).

Responsibilities

• Assist customers with order fulfillment, direct them to departments, answer questions on order status, and support cash handling and program compliance.

Job description

Job Description

Position Purpose:
Associates in Store Support positions are responsible for a variety of non-sales functions. This may include ensuring an outstanding customer order fulfillment experience, assisting customers in the lot or providing administrative services. Direct customer or vendor interaction is sometimes required for these positions. Whether directing customers to store departments or merchandise, answering customer questions on product order status, handling cash management or program compliance, these positions play a critical role in ensuring the highest level of customer satisfaction. Individuals in these positions must work cooperatively with other Associates, vendors, carriers, and productively with little/some supervision, be detail-oriented, and have proven time management skills. They must demonstrate a high level of integrity at all times, respond to operational concerns of all associates and remain focused on store specific business objectives while supporting key operational responsibilities. Specific positions may include: Office Associate, Order Fulfillment Associate, Lot Associate, and Customer Service Representative.

City

SARASOTA

State

FL

Job Type

Store Support