Store Support

Home Depot; Arlington (TX); On-site; USD 30,000 - 40,000; Full time

Job summary

A leading home improvement retailer seeks associates for Store Support positions responsible for non-sales functions. Candidates will ensure an outstanding customer experience, assist in various tasks, and maintain compliance. Attention to detail and strong time management skills are essential. Multiple roles include Office Associate and Customer Service Representative, offering a dynamic work environment focused on customer satisfaction. Flexible work styles with an emphasis on cooperation among team members expected.

Qualifications

• Experience in non-sales functions is preferred.
• Ability to work cooperatively with other team members.
• Strong communication skills for customer interaction.

Responsibilities

• Ensure outstanding customer order fulfillment experiences.
• Assist customers in the lot and provide administrative services.
• Handle cash management and program compliance.

Skills

Detail-oriented

Time management

Customer service

Integrity

Job description

Job Description

Position Purpose:

Associates in Store Support positions are responsible for a variety of non-sales functions. This may include ensuring an outstanding customer order fulfillment experience, assisting customers in the lot or providing administrative services. Direct customer or vendor interaction is sometimes required for these positions. Whether directing customers to store departments or merchandise, answering customer questions on product order status, handling cash management or program compliance, these positions play a critical role in ensuring the highest level of customer satisfaction. Individuals in these positions must work cooperatively with other Associates, vendors, carriers, and productively with little/some supervision, be detail-oriented, and have proven time management skills. They must demonstrate a high level of integrity at all times, respond to operational concerns of all associates and remain focused on store specific business objectives while supporting key operational responsibilities.

Specific positions may include:

• Office Associate
• Order Fulfillment Associate
• Lot Associate
• Customer Service Representative

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.