Store Support

The Home Depot; Petersburg (AK); On-site; USD 21,000 - 28,000; Full time

Job summary

The Home Depot in Saint Petersburg, FL is seeking a Store Support Associate to help ensure outstanding customer order fulfillment and assist customers both in the lot and inside the store. The role may involve administrative tasks, cash handling, and directing customers to departments or merchandise to support store objectives.

Ideal candidates demonstrate integrity, time management, and teamwork with fellow associates, vendors, and carriers to maintain high customer satisfaction and efficient

Qualifications

• Experience in customer service or retail is preferred.
• Ability to work with minimal supervision and as part of a team.
• Strong attention to detail and accuracy in tasks.

Responsibilities

• Assist customers with order status and store directions.
• Support order fulfillment and merchandise in the store.
• Perform administrative tasks and handle cash management as needed.

Skills

Customer service

Time management

Detail oriented

Integrity

Job description

Job Description

Position Purpose

Associates in Store Support positions are responsible for a variety of non-sales functions. This may include ensuring an outstanding customer order fulfillment experience, assisting customers in the lot or providing administrative services. Direct customer or vendor interaction is sometimes required for these positions. Whether directing customers to store departments or merchandise, answering customer questions on product order status, handling cash management or program compliance, these positions play a critical role in ensuring the highest level of customer satisfaction. Individuals in these positions must work cooperatively with other Associates, vendors, carriers, and productively with little/some supervision, be detail-oriented, and have proven time management skills. They must demonstrate a high level of integrity at all times, respond to operational concerns of all associates and remain focused on store specific business objectives while supporting key operational responsibilities. Specific positions may include: Office Associate, Order Fulfillment Associate, Lot Associate, and Customer Service Representative.

City

SAINT PETERSBURG

State

FL

Job Type

Store Support