Store Support

The Home Depot; Ridley Park (Delaware County); On-site; USD 30,000 - 40,000; Full time

Job summary

A leading home improvement retailer is seeking Associates in Store Support positions in Ridley Park. Responsibilities include ensuring an exceptional customer order fulfillment experience, assisting customers, and performing various administrative tasks. Candidates are expected to be detail-oriented and possess strong time-management skills, with direct customer interaction sometimes required. This role is essential for maintaining high customer satisfaction. A cooperative attitude and strong integrity are critical for success in these positions.

Qualifications

• Must possess proven time-management skills.
• Demonstrate a high level of integrity at all times.
• Ability to work cooperatively with other Associates.

Responsibilities

• Ensure an outstanding customer order fulfillment experience.
• Assist customers in the lot or provide administrative services.
• Handle cash management and program compliance.

Skills

Customer service

Time management

Detail-oriented

Teamwork

Integrity

Job description

Position Purpose:

Associates in Store Support positions are responsible for a variety of non‑sales functions. This may include ensuring an outstanding customer order fulfillment experience, assisting customers in the lot or providing administrative services. Direct customer or vendor interaction is sometimes required for these positions. Whether directing customers to store departments or merchandise, answering customer questions on product order status, handling cash management or program compliance, these positions play a critical role in ensuring the highest level of customer satisfaction. Individuals in these positions must work cooperatively with other Associates, vendors, carriers, and productively with little/some supervision, be detail‑oriented, and have proven time‑management skills. They must demonstrate a high level of integrity at all times, respond to operational concerns of all associates and remain focused on store‑specific business objectives while supporting key operational responsibilities. Specific positions may include: Office Associate, Order Fulfillment Associate, Lot Associate, and Customer Service Representative.