Store Support

The Home Depot; Cañon City (CO); On-site; USD 30,000 - 42,000; Full time

Job summary

The Home Depot is seeking associates for Store Support roles, focused on non-sales functions and customer order fulfillment. Roles include Office Associate, Order Fulfillment, Lot Associate, and Customer Service, among others.

You will collaborate with associates and vendors to maintain high standards and accurate operations. These positions emphasize integrity, time management, and attention to store objectives while assisting customers and supporting daily operational activities across

Qualifications

• High integrity and time management skills.
• Detail-oriented with the ability to work with minimal supervision.
• Strong teamwork and job accuracy across store operations.

Responsibilities

• Assist customers in the lot and at service areas to ensure a positive order fulfillment experience.
• Provide administrative support and direct customers to store departments or merchandise.
• Handle cash management or program compliance as needed and support operational responsibilities.

Job description

Position Purpose:
Associates in Store Support positions are responsible for a variety of non-sales functions. This may include ensuring an outstanding customer order fulfillment experience, assisting customers in the lot or providing administrative services. Direct customer or vendor interaction is sometimes required for these positions. Whether directing customers to store departments or merchandise, answering customer questions on product order status, handling cash management or program compliance, these positions play a critical role in ensuring the highest level of customer satisfaction. Individuals in these positions must work cooperatively with other Associates, vendors, carriers, and productively with little/some supervision, be detail-oriented, and have proven time management skills. They must demonstrate a high level of integrity at all times, respond to operational concerns of all associates and remain focused on store specific business objectives while supporting key operational responsibilities. Specific positions may include: Office Associate, Order Fulfillment Associate, Lot Associate, Customer Service Representative, Door Monitor Associate and Associate Coordinator.

82470BR
Job Description
Position Purpose:
Associates in Store Support positions are responsible for a variety of non-sales functions. This may include ensuring an outstanding customer order fulfillment experience, assisting customers in the lot or providing administrative services. Direct customer or vendor interaction is sometimes required for these positions. Whether directing customers to store departments or merchandise, answering customer questions on product order status, handling cash management or program compliance, these positions play a critical role in ensuring the highest level of customer satisfaction. Individuals in these positions must work cooperatively with other Associates, vendors, carriers, and productively with little/some supervision, be detail-oriented, and have proven time management skills. They must demonstrate a high level of integrity at all times, respond to operational concerns of all associates and remain focused on store specific business objectives while supporting key operational responsibilities. Specific positions may include: Office Associate, Order Fulfillment Associate, Lot Associate, Customer Service Representative, Door Monitor Associate and Associate Coordinator.