Store Support

The Home Depot; LaGrange (GA); On-site; Full time

Job summary

A leading home improvement retailer in LaGrange, Georgia, is looking for Associates in Store Support to handle various non-sales functions, such as customer order fulfillment and providing administrative support. Candidates should be detail-oriented, possess excellent time management skills, and demonstrate integrity. The roles involve customer interaction and collaboration with team members to ensure high levels of customer satisfaction. Become a vital part of the team focused on operational excellence.

Qualifications

• Proven time management skills.
• Ability to work cooperatively with others.
• Demonstrated integrity in all tasks.

Responsibilities

• Ensure outstanding customer order fulfillment.
• Assist customers in the lot or provide administrative services.
• Handle cash management and compliance.

Skills

Detail-oriented

Time management

Customer service skills

Integrity

Cooperation skills

Job description

Position Purpose

Associates in Store Support positions are responsible for a variety of non-sales functions. This may include ensuring an outstanding customer order fulfillment experience, assisting customers in the lot or providing administrative services. Direct customer or vendor interaction is sometimes required for these positions. Whether directing customers to store departments or merchandise, answering customer questions on product order status, handling cash management or program compliance, these positions play a critical role in ensuring the highest level of customer satisfaction. Individuals in these positions must work cooperatively with other Associates, vendors, carriers, and productively with little/some supervision, be detail-oriented, and have proven time management skills. They must demonstrate a high level of integrity at all times, respond to operational concerns of all associates and remain focused on store specific business objectives while supporting key operational responsibilities. Specific positions may include: Office Associate, Order Fulfillment Associate, Lot Associate, and Customer Service Representative.