Store Supervisor — Luxury Brand, VIP Clienteling & Sales

kate spade new york; Lake Buena Vista (FL); Presencial; USD 22.000 - 34.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Medical insurance

Dental insurance

Vision insurance

401K

Paid Paternity and Maternity leave

Commuter Benefits

Disability insurance

Tuition assistance

Descripción de la vacante

Kate Spade New York is seeking a Store Supervisor in Florida to lead a high-energy fashion retail team on the sales floor, drive sales, and uphold brand standards.

The role focuses on coaching, customer-centric service, and omni-channel initiatives, including live-stream shopping and clienteling to grow loyalty and VIP visits. The position requires flexible scheduling, including nights, weekends, and peak seasons.

Formación

• 2+ years of experience in a retail service environment in a management or floor leadership role (luxury/premium or comparable retail preferred).
• Strong written and verbal communication skills.
• Ability to communicate effectively with customers and staff and confidently navigate the sales floor.
• Proficiency with Microsoft Excel, Word, PowerPoint, and Outlook.
• Social media literacy and understanding of platform trends.
• Comfort with omni-channel/virtual selling tools and clienteling systems.
• Strong English language proficiency.

Responsabilidades

• Drive personal sales performance while leading the team to achieve sales and KPI targets; analyze metrics and implement best practices to improve results and efficiency.
• Build client relationships through proactive outreach and kate spade service standards; ensure exceptional in-store and after-sales experiences; lead proactive outreach to drive repeat business and VIP retention.
• Coach team on goals and performance; support recruitment, onboarding, and ongoing development.
• Perform and supervise opening/closing procedures: cash handling, bank deposits, register operations, and securing the facility (key-holding responsibilities).
• Accurately process POS transactions and inventory functions to maintain inventory integrity.
• Keep an organized stockroom; direct timely replenishment to ensure availability on the sales floor.
• Drive omni-channel and virtual selling initiatives, including live-stream shopping.
• Promote brand-safe social media engagement and awareness of trends.
• Lead customer data capture to grow loyalty and repeat purchases.

Conocimientos

Communication skills

Multitasking

Excel/Office

Social media literacy

Omni-channel tools

English proficiency

Herramientas

Microsoft Excel

Microsoft Word

PowerPoint

Outlook

Descripción del empleo

Kate Spade New York is seeking a Store Supervisor in Florida to lead a high-energy fashion retail team on the sales floor, drive sales, and uphold brand standards.

The role focuses on coaching, customer-centric service, and omni-channel initiatives, including live-stream shopping and clienteling to grow loyalty and VIP visits. The position requires flexible scheduling, including nights, weekends, and peak seasons.