Store Supervisor Lead: Inspire Teams & Guests

MOD Pizza, Inc.; Newberg (OR); On-site; USD 26,000 - 37,000; Full time

Benefits offered by this job

Medical, dental and vision insurance

Week of paid vacation

Paid Sick Time

401(k) retirement

FREE pizza, salad, and beverages

Pet insurance

Discounted gym membership

Free counseling sessions

Job summary

MOD Pizza in Newberg, OR is seeking a Restaurant Supervisor Lead to join our store leadership team. You lead, coach and develop Shift Supervisors and Squad Crew while learning restaurant operations side by side with the General Manager.

You set the tone for the shift, create welcoming vibes for guests and crew, and champion our belief that everyone belongs. Over 70% of MOD Leaders are promoted internally, reflecting a strong path for long-term growth within MOD.

Qualifications

• Minimum of 1 year of customer service or restaurant experience.
• Must be at least 18 years old.
• Previous experience coaching, teaching and inspiring others.
• Proven success in following and enforcing processes and standards; correcting and coaching in a compassionate manner
• Customer service skills and a proven ability to remain calm and focused

Responsibilities

• Set and sustain the tone of the shift, keeping the energy high.
• Create positive vibes and a welcoming atmosphere for both Squad Crew and customers
• Keyholder cash handling responsibilities
• Listen, acknowledge and resolve any Squad crew and/or customer concerns. Escalate issues that require resolution restaurant general manager as appropriate
• Manage shift duties checklists and address/escalate any equipment malfunctions
• Focus on the growth and well-being of the Squad and celebrate wins

Skills

Customer service

Restaurant experience

Coaching

Job description

MOD Pizza in Newberg, OR is seeking a Restaurant Supervisor Lead to join our store leadership team. You lead, coach and develop Shift Supervisors and Squad Crew while learning restaurant operations side by side with the General Manager.

You set the tone for the shift, create welcoming vibes for guests and crew, and champion our belief that everyone belongs. Over 70% of MOD Leaders are promoted internally, reflecting a strong path for long-term growth within MOD.