Restaurant Supervisor Lead: Coach & Elevate Squad

MOD SUPER FAST PIZZA, LLC.; Wyomissing (Berks County); On-site; USD 19,000 - 27,000; Full time

Benefits offered by this job

Medical, dental and vision insurance

Week of paid vacation

Paid Sick Time

401(k) retirement

Free pizza, salad, and beverages

Discounted gym membership

Free counseling sessions

Job summary

The MOD Super Fast Pizza, LLC. restaurant is seeking a Restaurant Supervisor Lead to join the store leadership team. You will lead, coach and develop Shift Supervisors and Squad Crew while learning restaurant operations alongside the General Manager.

You set the tone for the team, embracing our guests as the pineapple adventurers and sauceless rebels, ensuring everyone belongs and has a valued place. Over 70% of MOD Leaders are promoted internally; this role offers growth and a long-term career.

Qualifications

• Minimum of 1 year of customer service or restaurant experience.
• Must be at least 18 years old.
• Experience coaching, teaching and inspiring others.
• Proven ability to follow and enforce processes and standards with compassion.
• Customer service skills and ability to stay calm and focused.

Responsibilities

• Set and sustain the tone of the shift, keeping the energy high.
• Create positive vibes and a welcoming atmosphere for Squad Crew and customers.
• Listen, acknowledge and resolve concerns; escalate to the restaurant GM as appropriate.
• Manage shift duties checklists and address equipment malfunctions.
• Focus on growth and well-being of the Squad and celebrate wins.

Skills

Customer service

Leadership

Coaching

Team communication

Job description

The MOD Super Fast Pizza, LLC. restaurant is seeking a Restaurant Supervisor Lead to join the store leadership team. You will lead, coach and develop Shift Supervisors and Squad Crew while learning restaurant operations alongside the General Manager.

You set the tone for the team, embracing our guests as the pineapple adventurers and sauceless rebels, ensuring everyone belongs and has a valued place. Over 70% of MOD Leaders are promoted internally; this role offers growth and a long-term career.