Store Coach & Team Growth Leader

MOD Pizza, Inc.; Puyallup (WA); On-site; USD 22,000 - 32,000; Full time

Benefits offered by this job

Health insurance

Paid time off

401(k) retirement plan

Free meals (pizza/salad/bev)

Pet insurance

Gym discounts

Counseling services

Job summary

MOD Pizza, Inc. is seeking a Restaurant Supervisor Lead in Washington to guide Shift Supervisors and Squad Crew while partnering with the General Manager on store operations. You will set the tone for the team and ensure guests feel welcome in the MOD experience.

Promoting from within is common at MOD; leadership growth is encouraged, with a focus on developing people and delivering great guest experiences daily.

Qualifications

• Minimum of 1 year of customer service or restaurant experience.
• Must be at least 18 years old.
• Experience coaching, teaching and inspiring others.
• Proven ability to follow processes and coach compassionately.
• Strong customer service skills and ability to stay calm and focused.

Responsibilities

• Set and sustain the tone of the shift, keeping energy high.
• Create welcoming atmosphere for Squad Crew and customers.
• Keyholder cash handling responsibilities.
• Listen to and resolve concerns; escalate to GM as needed.
• Manage shift duties checklists and equipment issues.
• Focus on the growth and celebration of wins.

Skills

Customer service

Coaching

Leadership

Communication

Job description

MOD Pizza, Inc. is seeking a Restaurant Supervisor Lead in Washington to guide Shift Supervisors and Squad Crew while partnering with the General Manager on store operations. You will set the tone for the team and ensure guests feel welcome in the MOD experience.

Promoting from within is common at MOD; leadership growth is encouraged, with a focus on developing people and delivering great guest experiences daily.