Store Supervisor: Lead a Banking Team to Legendary Service

TD; Lansdale (Montgomery County); On-site; USD 50,000 - 70,000; Full time

Job summary

TD Bank, located in Lansdale, PA, is seeking a Store Supervisor to manage day-to-day operations, teller and platform activities, and customer escalations. The role focuses on delivering legendary customer experiences while maintaining policy compliance and risk controls.

You will coach a team, drive sales and advisory conversations, and ensure efficient branch operations in a fast-paced environment.

Qualifications

• Requires HS Diploma or GED; undergraduate degree preferred.
• 2+ years related experience in customer service or sales.
• Notary License preferred.
• Previous supervisory or leadership experience in Customer Service.
• Strong organization, communication, and multitasking abilities.

Responsibilities

• Supervises day-to-day team activities to ensure operational excellence and policy compliance.
• Manages store operations including teller, platform, and customer escalations.
• Leads and coaches staff to deliver high-quality service and advice to customers.
• Monitors workflows, delegates tasks, and ensures regulatory adherence.
• Engages customers to provide consultative financial guidance and relationships growth.

Skills

Supervisory experience

Customer service

Communication skills

Multitasking

Organizational skills

Education

HS Diploma or GED

Undergraduate degree preferred

Tools

Outlook

Lotus Notes

Excel

Job description

TD Bank, located in Lansdale, PA, is seeking a Store Supervisor to manage day-to-day operations, teller and platform activities, and customer escalations. The role focuses on delivering legendary customer experiences while maintaining policy compliance and risk controls.

You will coach a team, drive sales and advisory conversations, and ensure efficient branch operations in a fast-paced environment.