Store Supervisor - Guest Experience & Operations

StorQuest Self Storage; Castle Rock (CO); On-site; USD 24,796 - 27,552; Full time

Benefits offered by this job

Medical, Dental and Vision

401(k) with Matching Contributions

Paid Time Off (PTO)

Holiday Perks

Performance-based Bonus

Team-building Events & Activities

Employee Assistance Program

Pet Insurance

Job summary

StorQuest Self Storage is hiring an Assistant Store Manager to join our team. You will be the first-line representative in the Store Manager’s absence, supporting daily operations and guest service across multiple sites as needed.

The role requires 1+ years in customer service or sales, cash handling experience, and weekend availability. You’ll drive revenue, manage delinquency, occupancy, and ensure a clean, welcoming facility.

Qualifications

• 1+ years in customer service or sales preferred.
• Cash handling experience required.
• Weekend availability required.
• Strong communication and interpersonal skills.
• Team player with a positive attitude.

Responsibilities

• Assist guests during challenging times and deliver exceptional guest experiences.
• Manage daily store operations in the Store Manager’s absence.
• Handle rental processes: convert sales, take payments, sell merchandise, offer insurance.
• Assist with truck rentals at some locations and collect past-due accounts.

Skills

Customer Service

Sales Experience

Cash Handling

Weekend Availability

Teamwork

Retail/Service Experience

Job description

StorQuest Self Storage is hiring an Assistant Store Manager to join our team. You will be the first-line representative in the Store Manager’s absence, supporting daily operations and guest service across multiple sites as needed.

The role requires 1+ years in customer service or sales, cash handling experience, and weekend availability. You’ll drive revenue, manage delinquency, occupancy, and ensure a clean, welcoming facility.