Store Supervisor - Elevate Service & Sales

California Fine Wine & Spirits; Modesto (CA); On-site; USD 29,000 - 35,000; Full time

Benefits offered by this job

PTO

Health care plans

401(k)

College tuition assistance

Career development & product training

Job summary

Total Wine & More in Modesto, CA is seeking a Supervisor to assist the management team in growing our brand and customer experience. You will help operate the store, lead service teams, and develop staff to deliver best-in-class service for a distinctive adult beverage environment.

You will supervise and coach team members, ensure compliance with alcohol laws, and maintain safe, clean store conditions while driving sales and key performance metrics.

Qualifications

• Minimum 1–3 years in retail with 1+ year supervisory
• Strong interpersonal skills and teamwork
• Able to resolve customer issues and coach peers
• Experience with POS and inventory systems

Responsibilities

• Support service team, merchandising and front-end operations to drive KPIs
• Deliver outstanding customer service and resolve issues
• Supervise team members and train them
• Ensure compliance with alcohol sale laws and a safe store environment
• Maintain store safety and cleanliness
• Perform other duties as assigned

Skills

Supervisory experience

Customer service

Team player

Education

High school diploma or equivalent

Tools

POS systems

Inventory management software

Job description

Total Wine & More in Modesto, CA is seeking a Supervisor to assist the management team in growing our brand and customer experience. You will help operate the store, lead service teams, and develop staff to deliver best-in-class service for a distinctive adult beverage environment.

You will supervise and coach team members, ensure compliance with alcohol laws, and maintain safe, clean store conditions while driving sales and key performance metrics.