Store Supervisor — Lead Service & Sales

Total Wine & More; Monterey (CA); On-site; USD 33,000 - 39,000; Full time

Benefits offered by this job

Paid Time Off (PTO)

Generous store discounts

Health care plans (medical, dental, &视

401(k), HSA, FSA

Disability & life insurance

Paid parental leave

Pet insurance

College tuition assistance

Career development & product training

Consumer classes & More!

Discounted home and auto insurance

Job summary

Total Wine & More in Monterey, CA is seeking a Supervisor to support store operations, drive a sales and service culture, and lead a team to deliver best-in-class service. You will report to store management and help train staff, ensuring compliance with alcohol laws and maintaining a safe, welcoming store environment.

The role requires a high school diploma or equivalent and 1–3 years in retail supervisory experience, along with strong interpersonal skills and familiarity with POS systems.

Qualifications

• High school diploma or equivalent preferred.
• 1-3 years of experience in retail supervisory role.
• Strong interpersonal skills and a team player mindset.
• Experience resolving customer issues and coaching peers.
• Familiarity with POS systems and inventory management software.
• Ability to work flexible schedule including evenings and weekends.

Responsibilities

• Support store operations and help build a sales and service culture.
• Lead by example to deliver best-in-class service.
• Supervise team members and support training and development.
• Ensure compliance with alcohol laws and maintain a safe store environment.
• Maintain store safety and cleanliness across the store.
• Perform other duties as assigned.

Skills

Supervisory experience

Customer service

Interpersonal skills

Team player

Coaching peers

Education

High school diploma or equivalent

Tools

POS systems

Inventory management software

Job description

Total Wine & More in Monterey, CA is seeking a Supervisor to support store operations, drive a sales and service culture, and lead a team to deliver best-in-class service. You will report to store management and help train staff, ensuring compliance with alcohol laws and maintaining a safe, welcoming store environment.

The role requires a high school diploma or equivalent and 1–3 years in retail supervisory experience, along with strong interpersonal skills and familiarity with POS systems.