Store Team Lead - Customer Experience & Sales

Total Wine & More; Modesto (CA); On-site; USD 29,000 - 35,000; Full time

Benefits offered by this job

PTO

Store discounts

Health care plans

401(k)

Parental leave

Pet insurance

Disability & life insurance

Tuition assistance

Career development & product training

Job summary

Total Wine & More in Modesto, CA is seeking a Supervisor to assist the store management in building a strong sales and service culture. You will supervise team members, support training, and help ensure a safe, compliant store environment while delivering best-in-class service to customers.

You should have a high school diploma or equivalent and 1–3 years in a supervisory retail role, with experience in POS and inventory software.

Qualifications

• 1-3 years of experience in a supervisory role within a retail setting.
• Strong interpersonal skills and a team player mindset.
• Experience resolving customer issues and coaching peers.

Responsibilities

• Support store management in growing the brand and sales culture.
• Supervise team members and assist in training and development.
• Ensure adherence to laws and safety in the store environment.
• Foster a welcoming atmosphere and resolve customer issues.

Skills

Supervisory experience

Customer service oriented

Team leadership

Education

High school diploma or equivalent

Tools

POS systems

Inventory management software

Job description

Total Wine & More in Modesto, CA is seeking a Supervisor to assist the store management in building a strong sales and service culture. You will supervise team members, support training, and help ensure a safe, compliant store environment while delivering best-in-class service to customers.

You should have a high school diploma or equivalent and 1–3 years in a supervisory retail role, with experience in POS and inventory software.