Store Supervisor - Customer-Obsessed Leader

SKIMS; Oak (NE); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Competitive pay with bonus structure

401(k) plan

Generous employee discount

Paid Time Off

Health, Dental, Vision, Life Insurance

Mental Health benefits

Paid Parental Leave

Employee Referral Bonus Program

Job summary

SKIMS is seeking a Supervisor to lead daily operations on the sales floor, delivering warm, personalized service while modeling the brand’s values. You will coach Team Members, drive KPIs, manage cash handling, and ensure store standards during openings and closings.

Open availability for evenings, weekends, and holidays is required. The role emphasizes inclusion, customer connection, and a proactive approach to training and floor leadership, with a bonus structure tied to performance.

Qualifications

• Experience supervising retail teams, preferably fashion.
• Strong leadership and ability to coach in the moment.
• Excellent communication and interpersonal skills.
• Ability to use sales data to improve performance.
• Willingness to stand, move, and handle up to 40 pounds.

Responsibilities

• Lead with a Customer Obsessed mindset by delivering warm, intentional, and personalized service on the floor and modeling those behaviors for the team.
• When you are assigned as the Sales Floor Captain, you drive performance through zone management, coaching, and team motivation.
• Ensure daily tasks and operational priorities are executed with a lens of Operational Excellence, including opening/closing procedures, cash management accuracy, and store cleanliness.
• Coach Team Members on selling behaviors, product knowledge, and styling support that connect product features to the customer's needs.
• Deliver feedback and support individual growth moments by encouraging Learning Agility within the team.
• Help facilitate the training and onboarding of new Team Members. Support consistent reinforcement of our standards, brand values, and store policies.
• Maintain strong product knowledge and support execution of product launches, restocks, and floor updates.
• Assist the leadership team in achieving store KPIs goals and Drive Results by tracking sales performance, setting goals with the team, and celebrating wins!
• Partner with leaders to monitor inventory levels, visual standards, and product availability throughout the day.
• Communicate openly and respectfully with the team, helping to Inspire Yourself & Others and build a positive, inclusive culture.
• Proactively step in to resolve customer issues with empathy, speed, and ownership.
• Support execution of daily action plans, zone assignments, and shift recaps in partnership with Store and Assistant Leaders.

Skills

Customer service

Leadership

Communication

Coaching

Operational excellence

Cash handling

Team motivation

Brand knowledge

Sales driven

Adaptability

Job description

SKIMS is seeking a Supervisor to lead daily operations on the sales floor, delivering warm, personalized service while modeling the brand’s values. You will coach Team Members, drive KPIs, manage cash handling, and ensure store standards during openings and closings.

Open availability for evenings, weekends, and holidays is required. The role emphasizes inclusion, customer connection, and a proactive approach to training and floor leadership, with a bonus structure tied to performance.