Store Supervisor — Customer Experience Leader

Vf Corporation; Wrentham (MA); On-site; USD 28,000 - 41,000; Part time

Job summary

Vans is seeking a part-time Supervisor to support store leadership, drive guest experience, and ensure operational excellence. You will coach associates, manage daily store tasks, and maintain merchandising standards while promoting a positive, inclusive team culture.

Ideal candidates have 1+ years in retail leadership, strong communication, and the ability to adapt quickly in a fast-paced environment. This role offers hourly pay and a focus on customer engagement and store profitability.

Qualifications

• 1+ years of retail or store leadership experience.
• High School Diploma or equivalent or higher.
• Strong verbal and written communication with ability to influence across levels.
• Capable of working independently, adapting to a fast-paced environment.

Responsibilities

• Deliver a high level of personalized customer engagement.
• Support the store team in achieving and exceeding sales goals by monitoring progress against KPIs.
• Model selling behaviors and foster a consumer-centric mindset.
• Coach and develop associates to deliver high levels of customer engagement and meet productivity goals.
• Supervise daily store operations, including opening/closing procedures, floor coverage, and task delegation.
• Support stockroom operations by organizing inventory, processing shipments, and ensuring timely product flow to the sales floor.
• Assist in training and onboarding new team members; provide ongoing feedback and support.
• Maintain visual merchandising standards and ensure product replenishment aligns with brand directives.
• Support inventory integrity through proper shipping, receiving, and loss prevention practices.
• Promote community engagement by participating in local initiatives and events.
• Uphold company policies, safety standards, and operational procedures.
• Foster a positive and inclusive store environment that encourages creativity, collaboration, and learning.

Skills

Drive results

Coaching & leadership

Verbal & written communication

Influence across levels

Flexible & solution-oriented

Independence

Education

High School Diploma or equivalent

Tools

Word processing

Spreadsheets

Retail software tools

Job description

Vans is seeking a part-time Supervisor to support store leadership, drive guest experience, and ensure operational excellence. You will coach associates, manage daily store tasks, and maintain merchandising standards while promoting a positive, inclusive team culture.

Ideal candidates have 1+ years in retail leadership, strong communication, and the ability to adapt quickly in a fast-paced environment. This role offers hourly pay and a focus on customer engagement and store profitability.