Part-Time Retail Supervisor — Elevate Customer Experience

icebreaker; Farmington (CT); On-site; USD 30,000 - 39,000; Part time

Benefits offered by this job

Incentive potential

Job summary

Vans is seeking a Supervisor to support the store leadership team and drive an in-class customer experience. You will lead by example, coach associates, and ensure operational excellence across engagement, merchandising, and store standards.

You will help maximize store profitability, foster an inclusive team culture, and contribute to the store’s success in a fast-paced retail environment with mentoring responsibilities.

Qualifications

• 1+ years of retail or store leadership experience in a fast-paced, customer-focused environment.
• Strong verbal and written communication skills with the ability to influence across all levels.
• Ability to stand and move throughout the store for extended periods and perform physical tasks.

Responsibilities

• Deliver a high level of personalized customer engagement through genuine interactions.
• Support the store team in achieving and exceeding sales goals by monitoring progress against key performance indicators.
• Model selling behaviors and foster a consumer-centric mindset through authentic customer interactions.
• Coach and develop associates to deliver high levels of customer engagement and meet productivity goals.
• Supervise daily store operations, including opening and closing procedures, floor coverage, and task delegation.
• Support stockroom operations by organizing inventory, processing shipments, and ensuring timely product flow to the sales floor.

Skills

Customer engagement

Coaching

Leadership

Communication

Education

High School Diploma or equivalent

Tools

Retail software tools

Job description

Vans is seeking a Supervisor to support the store leadership team and drive an in-class customer experience. You will lead by example, coach associates, and ensure operational excellence across engagement, merchandising, and store standards.

You will help maximize store profitability, foster an inclusive team culture, and contribute to the store’s success in a fast-paced retail environment with mentoring responsibilities.