Retail Supervisor: Lead Team, Elevate Customer Experience

Vf Corporation; Beachwood (OH); On-site; USD 24,000 - 33,000; Part time

Job summary

Vans is seeking a part-time Supervisor to support the store leadership team and drive an exceptional customer experience. You will coach associates, manage daily operations, and help maximize profitability while upholding brand standards.

Ideal candidates have 1+ years in retail leadership, a high school diploma, and strong communication skills. The role emphasizes teamwork, inclusion, and a proactive approach in a fast-paced environment.

Qualifications

• Proven ability to drive results through store teams and exceed sales and profit goals.
• Skilled in coaching, motivating, and building high-performing, diverse teams.
• Strong verbal and written communication skills with the ability to influence across all levels.
• Solution-oriented and flexible in a fast-paced, dynamic retail environment.
• Capable of working independently, managing shifting priorities, and meeting business expectations.
• Comfortable using word processing, spreadsheets, and retail software tools.

Responsibilities

• Deliver a high level of personalized customer engagement through genuine interactions.
• Support the store team in achieving and exceeding sales goals by monitoring progress against KPIs.
• Model selling behaviors and foster a consumer-centric mindset through authentic customer interactions.
• Coach and develop associates to deliver high levels of customer engagement and meet productivity goals.
• Supervise daily store operations, including opening/closing, floor coverage, and task delegation.
• Assist in training and onboarding new team members; provide ongoing feedback and support.
• Maintain visual merchandising standards and ensure product replenishment aligns with brand directives.
• Promote community engagement by participating in local initiatives and events.

Skills

Driving results

Coaching

Communication

Solution-oriented

Autonomy

Computer literacy

Education

High School Diploma

Tools

Retail software tools

Job description

Vans is seeking a part-time Supervisor to support the store leadership team and drive an exceptional customer experience. You will coach associates, manage daily operations, and help maximize profitability while upholding brand standards.

Ideal candidates have 1+ years in retail leadership, a high school diploma, and strong communication skills. The role emphasizes teamwork, inclusion, and a proactive approach in a fast-paced environment.