Store Team Lead - Customer Experience & Coaching

Vans; Wrentham (MA); Vor Ort; USD 28.000 - 41.000; Teilzeit

Zusammenfassung

Vans is seeking a part-time Supervisor to support the store leadership team and drive a best-in-class customer experience. You will lead by example, coach associates, and ensure operational excellence across engagement, merchandising, inventory, and loss-prevention practices.

The role requires 1+ years in retail or store leadership and a High School Diploma or equivalent. You will collaborate with store management to maximize profitability while fostering an inclusive, high-energy team culture.

Qualifikationen

• Proven ability to drive results through store teams and exceed sales and profit goals.
• Skilled in coaching, motivating, and building high-performing, diverse teams.
• Strong verbal and written communication skills with the ability to influence across all levels.
• Solution-oriented and flexible in a fast-paced, dynamic retail environment.

Aufgaben

• Deliver a high level of personalized customer engagement through genuine interactions.
• Support the store team in achieving and exceeding sales goals by monitoring progress against KPIs.
• Model selling behaviors and foster a consumer-centric mindset through authentic customer interactions.
• Coach and develop associates to deliver high levels of customer engagement and meet productivity goals.
• Supervise daily store operations, including opening and closing procedures, floor coverage, and task delegation.
• Support stockroom operations by organizing inventory, processing shipments, and ensuring timely product flow to the sales floor.
• Assist in training and onboarding new team members; provide ongoing feedback and support.
• Maintain visual merchandising standards and ensure product replenishment aligns with brand directives.
• Support inventory integrity through proper shipping, receiving, and loss prevention practices.
• Promote community engagement by participating in local initiatives and events.
• Uphold company policies, safety standards, and operational procedures.
• Foster a positive and inclusive store environment that encourages creativity, collaboration, and learning.

Kenntnisse

Customer engagement

Coaching

Store operations

Merchandising

Inventory control

Training & onboarding

Visual merchandising

Safety compliance

Team leadership

Ausbildung

High School Diploma

Jobbeschreibung

Vans is seeking a part-time Supervisor to support the store leadership team and drive a best-in-class customer experience. You will lead by example, coach associates, and ensure operational excellence across engagement, merchandising, inventory, and loss-prevention practices.

The role requires 1+ years in retail or store leadership and a High School Diploma or equivalent. You will collaborate with store management to maximize profitability while fostering an inclusive, high-energy team culture.