Store Supervisor & Customer Experience Lead

The TJX Companies, Inc.; Alabama; On-site; USD 25,000 - 26,000; Full time

Benefits offered by this job

Associate discount

401(k) Associate contributions

Health care options

Paid holidays/vacation

Job summary

The TJX Companies, Inc. is seeking a Key Carrier who alternates between Coordinator and leadership duties to support store operations and customer experience. This role requires open availability, including nights and weekends, and a focus on exemplary service.

As a Key Carrier, you will coach Associates, manage duties, and ensure compliance with policies and procedures while maintaining a safe, productive store environment. This is a path to growth within TJX's diverse, global footprint.

Qualifications

• Open availability including nights and weekends.
• Proven ability to coach and lead Associates.
• Strong problem-solving and organizational skills.

Responsibilities

• Creates a positive customer experience.
• Acts as Manager on Duty when needed and follows policy.
• Ensures store procedures and labor guidelines are followed.
• Coaches Associates to improve performance and service quality.
• Maintains coverage and communications with management.

Skills

Open availability

Team player

Problem solving

Multi-tasking

Communication skills

Attention to detail

Retail experience

Tools

POS systems

Job description

The TJX Companies, Inc. is seeking a Key Carrier who alternates between Coordinator and leadership duties to support store operations and customer experience. This role requires open availability, including nights and weekends, and a focus on exemplary service.

As a Key Carrier, you will coach Associates, manage duties, and ensure compliance with policies and procedures while maintaining a safe, productive store environment. This is a path to growth within TJX's diverse, global footprint.