Store Supervisor, Banking Ops & Customer Experience

TD; Ridley Township (PA); On-site; USD 33,000 - 46,000; Full time

Job summary

TD Bank is seeking a Store Leader to supervise day-to-day operations in Holmes, PA, ensuring excellent service while maintaining regulatory compliance. The role supports sales and advisory activities, oversees tellers, and escalations with the TD Bank standard of client experience.

The candidate will lead a team, coach staff, and ensure risk controls, while delivering end-to-end customer service and financial guidance in a busy retail banking environment.

Qualifications

• HS Diploma or GED required; undergraduate degree preferred.
• Notary License (preferred).
• Previous supervisory or demonstrated ability in providing direction, decision making, coaching Oversight of Customer Service.
• Effective verbal and written communication skills.

Responsibilities

• Supervise day-to-day team activities to meet objectives.
• Provide day-to-day team leadership and work direction with compliance in mind.
• Lead the store on cash handling, vault management and risk controls.

Skills

Supervisory experience

Communication skills

Customer service

Education

HS Diploma or GED

Undergraduate degree preferred

Notary License (preferred)

Job description

TD Bank is seeking a Store Leader to supervise day-to-day operations in Holmes, PA, ensuring excellent service while maintaining regulatory compliance. The role supports sales and advisory activities, oversees tellers, and escalations with the TD Bank standard of client experience.

The candidate will lead a team, coach staff, and ensure risk controls, while delivering end-to-end customer service and financial guidance in a busy retail banking environment.