Store Shift Leader - Customer Experience & Ops

Walgreens; Chicago (IL); On-site; USD 26,000 - 30,000; Full time

Job summary

Walgreens is seeking a store team member to support operations and customer service excellence in a fast-paced retail environment. The role includes opening/closing the store, handling transactions, and assisting with vendor and inventory tasks.

The ideal candidate has at least one year of supervisory or key holder experience, is fluent in English, and may hold a PTCB certification or pharmacy license as required by state. This position is an on-site role with competitive hourly pay.

Qualifications

• One year of prior leadership, supervisory, or retail key holder work experience.
• Must be fluent in reading, writing, and speaking English.

Responsibilities

• Opens and closes the store in the absence of store management and handles cash and start-up tasks.
• Completes product returns, refunds, and cash handling while ensuring accuracy at registers.
• Delivers a distinctive and delightful customer experience to every guest.

Skills

Leadership experience

Customer service

English fluency

Education

PTCB certification or pharmacy license

Tools

POS system

Job description

Walgreens is seeking a store team member to support operations and customer service excellence in a fast-paced retail environment. The role includes opening/closing the store, handling transactions, and assisting with vendor and inventory tasks.

The ideal candidate has at least one year of supervisory or key holder experience, is fluent in English, and may hold a PTCB certification or pharmacy license as required by state. This position is an on-site role with competitive hourly pay.