Store Shift Lead: Customer Experience & Operations

Walgreens; Town of Maiden Rock (WI); On-site; USD 23,000 - 28,000; Full time

Job summary

Walgreens is seeking a team member to support store operations and customer experience in a fast-paced retail environment. You will handle opening/closing duties, cash handling, and basic inventory tasks while ensuring a welcoming store atmosphere for customers.

The role emphasizes providing helpful customer service, maintaining pricing accuracy, and collaborating with leadership to resolve issues and support daily operations.

Qualifications

• One year of prior leadership, supervisory, or retail key holder work experience.
• Must be fluent in reading, writing, and speaking English.

Responsibilities

• Opens and closes the store in the absence of store management, including systems start-ups and cash handling.
• Completes product returns, refunds, cash drops, and provides change at registers.
• Delivers a distinctive customer experience and assists customers with products and services.
• Acts as liaison between management and team when store management is not present.

Skills

Leadership experience

English proficiency

Job description

Walgreens is seeking a team member to support store operations and customer experience in a fast-paced retail environment. You will handle opening/closing duties, cash handling, and basic inventory tasks while ensuring a welcoming store atmosphere for customers.

The role emphasizes providing helpful customer service, maintaining pricing accuracy, and collaborating with leadership to resolve issues and support daily operations.