Store Shift Leader — Customer Experience & Operations

Walgreens; Rochelle (IL); On-site; USD 23,000 - 28,000; Full time

Job summary

Walgreens in Rochelle, IL seeks a store associate to support daily operations and deliver a distinctive customer experience. You will handle opening/closing procedures when management is not present, manage cash and refunds, assist customers, and help maintain pricing and displays.

The role emphasizes teamwork, accuracy, and attentive service to shoppers. The position requires at least one year of leadership or key-holder experience and fluency in English.

Qualifications

• One year of prior leadership, supervisory, or retail key holder work experience.
• Must be fluent in reading, writing, and speaking English.

Responsibilities

• Opens and closes the store in the absence of store management and ensures readiness for the business day.
• Completes cash handling, refunds, drops to the safe, and provides change for registers.
• Models and delivers a distinctive and delightful customer experience.

Skills

Customer service

Leadership

Cash handling

Education

PTCB certification or pharmacy license

Tools

Cash register

Store systems

Inventory counts

Job description

Walgreens in Rochelle, IL seeks a store associate to support daily operations and deliver a distinctive customer experience. You will handle opening/closing procedures when management is not present, manage cash and refunds, assist customers, and help maintain pricing and displays.

The role emphasizes teamwork, accuracy, and attentive service to shoppers. The position requires at least one year of leadership or key-holder experience and fluency in English.