Store Shift Lead: Open/Close & Customer Experience

Walgreens; Hopkins (MN); On-site; USD 23,000 - 28,000; Full time

Job summary

Walgreens in Hopkins, MN is seeking a retail professional to assist with opening/closing, cash handling, inventory and customer service. The role involves greeting customers, processing returns and refunds, maintaining clean floors and stock rooms, and supporting store operations in the absence of management.

You will work with store systems, cash registers, and pricing tasks, ensuring compliance with regulations, helping with displays, and contributing to a distinctive customer experience.

Qualifications

• One year of leadership, supervisory, or retail key holder experience.
• Fluent in reading, writing, and speaking English.
• PTCB certification or pharmacy license as required by state.

Responsibilities

• Opens and closes the store in the absence of store management and handles required cash procedures.
• Processes returns, refunds, cash drops, and cash register transactions with accuracy.
• Delivers a distinctive and delightful customer experience with proactive service.

Skills

Leadership experience

Retail key holder

Customer service

English fluency

Education

PTCB certification or Pharmacy license

Tools

Cash registers

POS system

Store systems

Inventory software

Job description

Walgreens in Hopkins, MN is seeking a retail professional to assist with opening/closing, cash handling, inventory and customer service. The role involves greeting customers, processing returns and refunds, maintaining clean floors and stock rooms, and supporting store operations in the absence of management.

You will work with store systems, cash registers, and pricing tasks, ensuring compliance with regulations, helping with displays, and contributing to a distinctive customer experience.