Store Shift Lead: Elevate Customer Experience & Ops

Walgreens; Loxahatchee Groves (FL); On-site; USD 23,000 - 28,000; Full time

Job summary

Walgreens in Florida is seeking team members to support store operations and guest experience. This role involves opening and closing the store when management is absent, handling cash, assisting customers, and ensuring shelves and stock rooms are ready for the day.

You will work with the team to resolve issues, process returns, support inventory, price changes, and maintain compliance with store policies. Strong communication and reliability are essential; prior retail leadership experience is

Qualifications

• One year of leadership, supervisory, or retail key holder experience.
• Must be fluent in reading, writing, and speaking English.

Responsibilities

• Open and close the store in the absence of management, including systems start-ups and cash handling.
• Complete product returns, order voids, customer refunds, cash drops to the safe, and provides change to cash registers.
• Model and deliver a distinctive and delightful customer experience.
• Hold store keys to open/close without management as necessary.
• Assist with vendor deliveries via backdoor and maintain accurate sales records.
• Maintain accurate inventory, stockroom organization, and implement pricing changes.
• Support pharmacy out window as requested.

Skills

Leadership

English proficiency

Cash handling

Tools

POS system

Job description

Walgreens in Florida is seeking team members to support store operations and guest experience. This role involves opening and closing the store when management is absent, handling cash, assisting customers, and ensuring shelves and stock rooms are ready for the day.

You will work with the team to resolve issues, process returns, support inventory, price changes, and maintain compliance with store policies. Strong communication and reliability are essential; prior retail leadership experience is