Store Shift Lead: Customer Experience & Operations

Walgreens; Jacksonville (FL); On-site; USD 23,000 - 28,000; Full time

Job summary

Walgreens in Jacksonville, FL seeks a reliable team member to open/close the store in the absence of management, handle cash and start-up systems, and ensure the floor and stock room are ready for the business day. You will engage customers, resolve questions, support inventory accuracy, price changes, and assist with displays while maintaining compliance with policies and local regulations.

This role emphasizes outstanding customer experience, teamwork, and adherence to safety standards; prior

Qualifications

• One year of prior leadership, supervisory, or retail key holder work experience.
• Must be fluent in reading, writing, and speaking English.
• Obtains and maintains valid PTCB certification or pharmacy license as required by state.

Responsibilities

• Open and close the store in the absence of management, handling required cash and ensuring readiness for the business day.
• Complete cash handling tasks including refunds, drops, and cash register accuracy.
• Engage customers and deliver a distinctive Walgreens customer experience.
• Register sales, verify prices, and assist with inventory accuracy and displays.
• Maintain store appearance, safety, and compliance with policies and local regulations.

Skills

Leadership experience

Supervisory experience

Customer service

English fluency

Education

PTCB certification or pharmacy license

Job description

Walgreens in Jacksonville, FL seeks a reliable team member to open/close the store in the absence of management, handle cash and start-up systems, and ensure the floor and stock room are ready for the business day. You will engage customers, resolve questions, support inventory accuracy, price changes, and assist with displays while maintaining compliance with policies and local regulations.

This role emphasizes outstanding customer experience, teamwork, and adherence to safety standards; prior