Store Shift Lead: Elevate Customer Experience & Ops

Walgreens; Boise (ID); On-site; USD 23,000 - 28,000; Full time

Job summary

Walgreens is seeking a team member in Boise to open and close the store when management is absent, manage cash and back-office tasks, and ensure the floor and stockroom are ready for business. You will handle deliveries via the backdoor and support daily operations with accuracy and courtesy.

The role emphasizes outstanding customer service, accurate pricing, inventory control, and collaboration with management to maintain store standards and safety.

Qualifications

• One year of prior leadership, supervisory, or retail key holder work experience.
• Must be fluent in reading, writing, and speaking English.

Responsibilities

• Open and close the store in the absence of store management and ensure systems startup and cash handling.
• Complete customer refunds, cash drops, and provide change to registers as needed.
• Model and deliver a distinctive and delightful customer experience.

Skills

Leadership experience

Fluent English

Job description

Walgreens is seeking a team member in Boise to open and close the store when management is absent, manage cash and back-office tasks, and ensure the floor and stockroom are ready for business. You will handle deliveries via the backdoor and support daily operations with accuracy and courtesy.

The role emphasizes outstanding customer service, accurate pricing, inventory control, and collaboration with management to maintain store standards and safety.