Store Shift Lead: Elevate Customer Experience & Ops

Walgreens; Blaine (MN); On-site; USD 23,419 - 27,552; Full time

Job summary

Walgreens in Blaine, Minnesota, is looking for a Store Lead to manage shifts when store management is absent, handle cash and system start-ups, and ensure the floor and stockroom are ready for the day. You will help with vendor deliveries through back door access and support back-office tasks as needed.

The role emphasizes delivering a distinctive customer experience, coaching team members on service best practices, and maintaining inventory accuracy while following policies and procedures.

Qualifications

• One year of prior leadership, supervisory, or retail key holder work experience.
• Fluent in reading, writing, and speaking English.
• Obtains and maintains valid certification or license as required by state.

Responsibilities

• Opens and closes the store in the absence of store management and handles required cash activities.
• Completes product returns, refunds, cash drops, and pricing tasks while ensuring accuracy.
• Delivers a distinctive and delightful customer experience.
• Engages customers, answers questions, and resolves issues to ensure a positive experience.
• Serves as liaison between management and team when management is not present.
• Maintains store appearance, inventory accuracy, and compliance with store policies.

Skills

Leadership

Customer service

Fluent English

Job description

Walgreens in Blaine, Minnesota, is looking for a Store Lead to manage shifts when store management is absent, handle cash and system start-ups, and ensure the floor and stockroom are ready for the day. You will help with vendor deliveries through back door access and support back-office tasks as needed.

The role emphasizes delivering a distinctive customer experience, coaching team members on service best practices, and maintaining inventory accuracy while following policies and procedures.