Store Shift Lead: Elevate Customer Experience

Walgreens; Bethalto (IL); On-site; USD 23,000 - 28,000; Full time

Job summary

Walgreens in Bethalto, IL is seeking a capable team member to support store opening/closing and daily operations in the absence of store management. You will handle cash, assist customers, and help maintain a welcoming store environment.

The role emphasizes leadership, cash handling, inventory and price accuracy, and cooperation with management to deliver a high-quality customer experience. Prior supervisory or key holder experience is preferred; fluent English is required.

Qualifications

• One year of prior leadership, supervisory, or retail key holder work experience.
• Must be fluent in reading, writing, and speaking English.

Responsibilities

• Opens and closes the store in the absence of store management, including required systems start-ups and cash handling.
• Completes product returns, refunds, cash drops, and provides change to registers.
• Models and delivers a distinctive and delightful customer experience.
• Engages customers by greeting them and offering assistance with products and services.
• Maintains inventory counts and pricing accuracy; supports displays and replenishment.
• Assists with store operations, including vendor deliveries and backroom organization.

Skills

Leadership experience

English proficiency

Education

PTCB certification or pharmacy licence

Job description

Walgreens in Bethalto, IL is seeking a capable team member to support store opening/closing and daily operations in the absence of store management. You will handle cash, assist customers, and help maintain a welcoming store environment.

The role emphasizes leadership, cash handling, inventory and price accuracy, and cooperation with management to deliver a high-quality customer experience. Prior supervisory or key holder experience is preferred; fluent English is required.