Store Shift Lead: Customer Experience & Ops

Walgreens; Glen Carbon (IL); On-site; USD 23,000 - 28,000; Full time

Job summary

Walgreens in Glen Carbon, IL is seeking a store team member responsible for opening and closing the store in management's absence, handling cash, and ensuring the floor and stock room are ready for the business day. You will also assist with vendor deliveries and register transactions.

Focus on delivering a distinctive customer experience by greeting customers, answering questions, and helping with products and services.

Qualifications

• One year of leadership, supervisory, or retail key holder work experience.
• Fluent reading, writing, and speaking English.

Responsibilities

• Opens and closes the store in the absence of management, handling cash and prepping floor/stock room.
• Processes returns, refunds, cash drops, and provides change at registers.
• Models and delivers a distinctive customer experience.
• Engages customers and assists with products and services to ensure a positive experience.
• Resolves customer issues and shares service best practices with the team.
• Maintains store inventory accuracy and supports pricing and signage.

Skills

Leadership experience

Customer service

English fluency

Job description

Walgreens in Glen Carbon, IL is seeking a store team member responsible for opening and closing the store in management's absence, handling cash, and ensuring the floor and stock room are ready for the business day. You will also assist with vendor deliveries and register transactions.

Focus on delivering a distinctive customer experience by greeting customers, answering questions, and helping with products and services.