Store Shift Lead: Delight Customers & Ops

Walgreens; Cedar Falls (IA); On-site; USD 23,000 - 28,000; Full time

Job summary

Walgreens in Cedar Falls, IA is seeking team members for store roles emphasizing customer service, opening/closing procedures, and cash handling. You will engage customers, manage returns, refunds, and pricing tasks while maintaining inventory and displays.

The role requires leadership experience and fluent English, with a focus on delivering a distinctive Walgreens customer experience in a fast-paced retail environment.

Qualifications

• One year of prior leadership, supervisory, or retail key holder work experience.
• Must be fluent in reading, writing, and speaking English.

Responsibilities

• Opens and closes the store in the absence of store management, including system start-ups and cash handling.
• Completes product returns, order voids, customer refunds, cash drops to the safe, and provides change to registers.
• Models and delivers a distinctive and delightful customer experience.
• Engages customers and patients, answers questions, and provides product/service assistance to ensure a positive experience.
• Maintains inventory accuracy and assists with pricing, displays, and stock rotations.

Skills

Leadership experience

Retail key holder

Fluent English

Job description

Walgreens in Cedar Falls, IA is seeking team members for store roles emphasizing customer service, opening/closing procedures, and cash handling. You will engage customers, manage returns, refunds, and pricing tasks while maintaining inventory and displays.

The role requires leadership experience and fluent English, with a focus on delivering a distinctive Walgreens customer experience in a fast-paced retail environment.