Shift Supervisor: Delightful Customer Experience & Ops Lead

Walgreens; Clive (IA); On-site; USD 23,000 - 28,000; Full time

Job summary

Walgreens in Clive, IA is seeking a capable retail teammate to open and close the store when management is unavailable, handle cash and transactions, and ensure floor and stock room readiness. You will handle returns, refunds, and price changes while delivering a standout customer experience.

Key duties include inventory accuracy, vendor coordination for deliveries, and supporting the pharmacy window as needed.

Qualifications

• One year of prior leadership, supervisory, or retail key holder work experience.
• Fluent reading, writing and speaking English.

Responsibilities

• Open and close the store in the absence of management, including systems start-ups and cash handling.
• Complete returns, refunds, cash drops, and provide change at registers.
• Hold and model a distinctive, delightful customer experience.
• Maintain inventory accuracy and price signage; assist with pricing tasks.
• Assist with vendor deliveries and backroom processes, including backdoor access.
• Support pharmacy out window and comply with store policies.

Skills

Leadership

Customer service

Communication

Fluent English

Education

PTCB certification

Tools

Store systems

Cash registers

Inventory management

Job description

Walgreens in Clive, IA is seeking a capable retail teammate to open and close the store when management is unavailable, handle cash and transactions, and ensure floor and stock room readiness. You will handle returns, refunds, and price changes while delivering a standout customer experience.

Key duties include inventory accuracy, vendor coordination for deliveries, and supporting the pharmacy window as needed.