Store Shift Lead: Customer Experience & Ops

Walgreens; Cottonwood Heights (UT); On-site; USD 23,000 - 28,000; Full time

Job summary

Walgreens is seeking a capable Retail Associate to open and close the store when management is unavailable, handle cash, and ensure the floor and stock room are ready for business. You may also open the back door for deliveries and help with pricing and displays.

You will engage customers, resolve issues, and model best practices to deliver a distinctive Walgreens customer experience while supporting store operations and compliance with policies.

Qualifications

• One year of prior leadership, supervisory, or retail key holder work experience.

Responsibilities

• Open and close the store in the absence of management and handle required cash procedures.
• Engage customers and patients, resolve issues, and deliver a positive experience.
• Assist with inventory, pricing changes, and store displays to support operations.

Skills

Customer service

Leadership

Store operations

Tools

POS systems

Job description

Walgreens is seeking a capable Retail Associate to open and close the store when management is unavailable, handle cash, and ensure the floor and stock room are ready for business. You may also open the back door for deliveries and help with pricing and displays.

You will engage customers, resolve issues, and model best practices to deliver a distinctive Walgreens customer experience while supporting store operations and compliance with policies.