Store Shift Lead: Customer Experience & Operations

Walgreens; Verona (NJ); On-site; USD 25,000 - 29,000; Full time

Job summary

Walgreens in Verona, NJ, is seeking a team-oriented associate responsible for opening and closing the store in management's absence, handling daily cash and ensuring floor readiness. You will greet customers, resolve questions, and deliver a distinctive Walgreens customer experience.

Responsibilities include assisting with inventory, pricing, displays, and store maintenance, while supporting pharmacy operations and adhering to company policies and local regulations.

Qualifications

• One year of prior leadership, supervisory, or retail key holder work experience.
• Must be fluent in reading, writing, and speaking English.

Responsibilities

• Open and close the store in the absence of management, including cash handling and prep for the business day.
• Complete product returns, order voids, customer refunds, and cash drops to the safe.
• Models and delivers a distinctive and delightful customer experience.
• Engages customers and patients, resolves issues, and offers assistance with products and services.
• Assist with inventory, pricing, displays, and store maintenance, including backroom and stock control.

Skills

Leadership experience

English fluency

Job description

Walgreens in Verona, NJ, is seeking a team-oriented associate responsible for opening and closing the store in management's absence, handling daily cash and ensuring floor readiness. You will greet customers, resolve questions, and deliver a distinctive Walgreens customer experience.

Responsibilities include assisting with inventory, pricing, displays, and store maintenance, while supporting pharmacy operations and adhering to company policies and local regulations.