Store Shift Lead - Customer Experience & Ops

Walgreens; Noroton Heights (CT); On-site; USD 26,000 - 32,000; Full time

Job summary

Walgreens in Noroton Heights operates as a full-time retail role focused on customer service, cash handling, and store operations. You will open/close the store in management's absence, assist with VMI and backroom tasks, and ensure accurate pricing, inventory and displays while delivering a friendly, proactive customer experience.

The position emphasizes leadership, reliable English communication, and adherence to store policies, with compensation documented as an hourly wage.

Qualifications

• One year of prior leadership, supervisory, or retail key holder work experience.
• Must be fluent in reading, writing, and speaking English.

Responsibilities

• Opens and closes the store when management is absent, handles required systems start-ups and cash handling.
• Completes product returns, refunds, cash drops, and provides change to registers.
• Delivers a distinctive and delightful customer experience.

Skills

Leadership experience

Customer service

Fluent English

Education

PTCB certification or pharmacy license

Job description

Walgreens in Noroton Heights operates as a full-time retail role focused on customer service, cash handling, and store operations. You will open/close the store in management's absence, assist with VMI and backroom tasks, and ensure accurate pricing, inventory and displays while delivering a friendly, proactive customer experience.

The position emphasizes leadership, reliable English communication, and adherence to store policies, with compensation documented as an hourly wage.