Store Shift Lead: Customer Experience & Operations

Walgreens; Richmond (VA); On-site; USD 23,000 - 28,000; Full time

Job summary

Walgreens is seeking a participant to support store operations, open/close responsibilities, and cash handling with a focus on creating a positive customer experience. You will assist with inventory, pricing, and maintaining store standards in collaboration with management.

The role emphasizes leadership experience, strong English communication, and a commitment to customer service excellence in a retail environment.

Qualifications

• One year of prior leadership, supervisory, or retail key holder work experience.
• Must be fluent in reading, writing, and speaking English.
• We will consider employment of qualified applicants with arrest and conviction records.

Responsibilities

• Opens and closes the store in the absence of store management and ensures systems start-up and cash handling.
• Completes refunds, cash drops, and provides change as requested.
• Models and delivers a distinctive and delightful customer experience.
• Engages customers and assists with products and services to resolve issues.

Skills

Leadership

Customer service

English proficiency

Job description

Walgreens is seeking a participant to support store operations, open/close responsibilities, and cash handling with a focus on creating a positive customer experience. You will assist with inventory, pricing, and maintaining store standards in collaboration with management.

The role emphasizes leadership experience, strong English communication, and a commitment to customer service excellence in a retail environment.