Store Shift Lead: Customer Experience & Ops Leader

Walgreens; Westport (CT); On-site; USD 26,000 - 30,000; Full time

Job summary

Walgreens in Westport, CT is looking for a team member to support store operations when management is not present, handling opening/closing tasks, cash handling, and ensuring the floor and stock room readiness. You will also assist with deliveries and price changes as needed.

In this role, you’ll engage customers, answer questions, and represent Walgreens by delivering a distinctive and friendly shopping experience with attention to policies and procedures.

Qualifications

• One year of prior leadership, supervisory, or retail key holder work experience.
• Must be fluent in reading, writing, and speaking English.

Responsibilities

• Opens and closes the store in the absence of store management, including cash handling and ensuring readiness of floor and stock room.
• Completes product returns, order voids, customer refunds, cash drops to the safe, and provides change as requested to cash registers.
• Engages customers and patients by greeting them and offering assistance with products and services, delivering a positive experience.
• Models and shares customer service best practices with team members to ensure a distinctive Walgreens experience.

Skills

Leadership

Retail experience

English fluency

Job description

Walgreens in Westport, CT is looking for a team member to support store operations when management is not present, handling opening/closing tasks, cash handling, and ensuring the floor and stock room readiness. You will also assist with deliveries and price changes as needed.

In this role, you’ll engage customers, answer questions, and represent Walgreens by delivering a distinctive and friendly shopping experience with attention to policies and procedures.