Store Shift Lead - Customer Experience & Ops

Walgreens; Montana; On-site; USD 24,000 - 31,000; Full time

Job summary

Walgreens in Montana is seeking a Retail Key Holder to join our team. You will be responsible for opening and closing the store in the absence of management, handling cash, and ensuring floor and stock room readiness for the business day.

You will also assist with vendor deliveries via the backdoor and perform basic bookkeeping tasks, including cash reports and reconciliations. In this role, you will greet customers, resolve issues, and provide proactive service to deliver a distinctive

Qualifications

• One year of prior leadership, supervisory, or retail key holder work experience.
• Must be fluent in reading, writing, and speaking English.

Responsibilities

• Opens and closes the store in the absence of store management and handles required systems start-ups and cash handling.
• Completes product returns, refunds, and provides change at cash registers.
• Models and delivers a distinctive and delightful customer experience.

Skills

Leadership experience

Customer service

English fluency

Education

PTCB certification or pharmacy license

Job description

Walgreens in Montana is seeking a Retail Key Holder to join our team. You will be responsible for opening and closing the store in the absence of management, handling cash, and ensuring floor and stock room readiness for the business day.

You will also assist with vendor deliveries via the backdoor and perform basic bookkeeping tasks, including cash reports and reconciliations. In this role, you will greet customers, resolve issues, and provide proactive service to deliver a distinctive