Store Shift Lead - Customer Experience & Operations

Walgreens; Kalispell (MT); On-site; USD 25,000 - 32,000; Full time

Job summary

Walgreens is seeking a Store Associate in Kalispell, MT to open and close the store when management is unavailable and manage cash handling and register transactions. You will assist with deliveries and maintain a welcoming, customer-focused environment.

The role emphasizes strong customer service, accurate pricing and signage, and adherence to store policies while supporting inventory, displays, and basic operations.

Qualifications

• One year of prior leadership, supervisory, or retail key holder experience.
• Fluent reading, writing and speaking English.
• Obtains and maintains valid PTCB certification or pharmacy license as required by state.

Responsibilities

• Open and close the store in the absence of management, including required systems start-ups and cash handling.
• Complete product returns, order voids, customer refunds, cash drops to the safe, and provide change at registers.
• Model and deliver a distinctive and delightful customer experience.

Skills

Leadership experience

English fluency

Retail experience

Education

PTCB certification / Pharmacy license

Job description

Walgreens is seeking a Store Associate in Kalispell, MT to open and close the store when management is unavailable and manage cash handling and register transactions. You will assist with deliveries and maintain a welcoming, customer-focused environment.

The role emphasizes strong customer service, accurate pricing and signage, and adherence to store policies while supporting inventory, displays, and basic operations.