Store Shift Lead - Customer Experience & Ops

Walgreens; Lawrence (MA); On-site; USD 24,000 - 31,000; Full time

Job summary

Walgreens in Lawrence, MA is seeking a frontline team member who can open and close the store in the absence of management, handle cash, and ensure shelves and back rooms are ready for business. You will greet customers, assist with products and services, and deliver a distinctive Walgreens experience.

Role includes inventory checks, price changes, basic bookkeeping, and collaboration with managers to support smooth store operations and customer satisfaction.

Qualifications

• One year of prior leadership, supervisory, or retail key holder work experience.
• Must be fluent in reading, writing, and speaking English.

Responsibilities

• Opens and closes the store in the absence of store management, including required systems start-ups and cash handling.
• Completes product returns, order voids, customer refunds, cash drops to the safe, and provides change as requested to cash registers.
• Models and delivers a distinctive and delightful customer experience.

Skills

Leadership experience

English fluency

Job description

Walgreens in Lawrence, MA is seeking a frontline team member who can open and close the store in the absence of management, handle cash, and ensure shelves and back rooms are ready for business. You will greet customers, assist with products and services, and deliver a distinctive Walgreens experience.

Role includes inventory checks, price changes, basic bookkeeping, and collaboration with managers to support smooth store operations and customer satisfaction.