Store Shift Lead - Open/Close, Lead & Delight Customers

Walgreens; Metropolis (IL); On-site; USD 23,000 - 28,000; Full time

Job summary

Walgreens in Metropolis, IL is seeking a team member to support store openings and closings, manage cash handling, and ensure a smooth start to the business day. You will assist with deliveries through the back door and help maintain store readiness, pricing, and inventory accuracy.

The role emphasizes delivering a friendly customer experience, solving issues, and modeling Walgreens service traits to proactively assist shoppers and patients.

Qualifications

• Minimum 1 year of leadership or key holder experience.
• Fluent in reading, writing, and speaking English.
• Ability to handle cash, POS, and customer purchases.

Responsibilities

• Opens and closes the store in the absence of management and ensures all systems are started up.
• Completes product returns, refunds, and cash drops while maintaining register accuracy.
• Delivers a distinctive and delightful customer experience to every guest.

Skills

Leadership experience

Cash handling

Customer service

English fluency

Stockroom operations

Job description

Walgreens in Metropolis, IL is seeking a team member to support store openings and closings, manage cash handling, and ensure a smooth start to the business day. You will assist with deliveries through the back door and help maintain store readiness, pricing, and inventory accuracy.

The role emphasizes delivering a friendly customer experience, solving issues, and modeling Walgreens service traits to proactively assist shoppers and patients.