Store Shift Lead: Customer Experience & Operations

Walgreens; Lambertville (MI); On-site; USD 23,000 - 28,000; Full time

Job summary

Walgreens is seeking a store team member to help open and close the store in the absence of management, handle required systems start-ups, cash handling, and delivery access. You will process returns, refunds, and cash drops, while delivering a distinctive customer experience and supporting daily store operations.

You will also assist with pricing, displays, inventory control, and order deliveries. Strong English communication and one year of leadership or supervisory experience are required.

Qualifications

• One year of prior leadership, supervisory, or retail key holder work experience.
• Must be fluent in reading, writing, and speaking English.

Responsibilities

• Open and close the store in the absence of store management, including systems start-ups and cash handling.
• Complete product returns, refunds, and cash drops; provide change to registers.
• Model and deliver a distinctive customer experience.
• Open the back door for deliveries as needed.
• Register and reconcile sales, price verifications, and voids.
• Assist with displays, pricing, and stock organization.
• Maintain inventory accuracy and support appropriate pricing and signage.

Skills

Leadership experience

English fluency

Education

PTCB certification or pharmacy license

Job description

Walgreens is seeking a store team member to help open and close the store in the absence of management, handle required systems start-ups, cash handling, and delivery access. You will process returns, refunds, and cash drops, while delivering a distinctive customer experience and supporting daily store operations.

You will also assist with pricing, displays, inventory control, and order deliveries. Strong English communication and one year of leadership or supervisory experience are required.