Store Shift Lead: Customer Experience & Ops

Walgreens; Cranberry Township (Butler County); On-site; USD 23,000 - 28,000; Full time

Job summary

Walgreens is seeking a capable team member to manage opening and closing duties in the absence of management, ensure cash handling accuracy, and uphold a standout customer experience at the Cranberry Township location.

The role includes assisting with product movement, returns, pricing, and stockroom organization while maintaining store standards and compliance with policies. Strong English communication is required.

Qualifications

• Minimum 1 year of leadership or supervisory/retail key holder experience.
• Must be fluent in reading, writing, and speaking English.
• Obtains and maintains valid PTCB certification or state pharmacy license as required by state.

Responsibilities

• Opens and closes the store in the absence of store management, including required system start-ups and cash handling.
• Handles customer refunds, returns, cash drops to the safe, and provides change at registers.
• Delivers a distinctive and delightful customer experience and assists with store operations and displays.
• Maintains accurate cash handling and registers records, price verifications, and voids as needed.
• Assists with inventory, backroom organization, and vendor deliveries through the backdoor.
• Ensures pricing signage and local regulatory compliance are followed; supports bookkeeping tasks as requested.

Skills

Leadership experience

English fluency

Education

PTCB certification or state pharmacy license

Job description

Walgreens is seeking a capable team member to manage opening and closing duties in the absence of management, ensure cash handling accuracy, and uphold a standout customer experience at the Cranberry Township location.

The role includes assisting with product movement, returns, pricing, and stockroom organization while maintaining store standards and compliance with policies. Strong English communication is required.